Contact Support
Use the contact page for early access, business questions, and product workflow discussions while dedicated support routing is prepared.
Support
Need Help? We're Here to Assist.
Get help with product questions, early access, integrations, documentation, and launch updates.
Documentation
Public docs will collect setup guidance, platform expectations, and account-connection context as the product moves toward launch.
Trust & Security
Privacy, security, data deletion, and app review material will move into dedicated trust pages before production launch.
Frequently Asked Questions
Clear answers before formal support operations are launched.
How can I contact Braineek?
You can reach us through our Contact page or by emailing [email protected]. We review all inquiries and respond as quickly as possible during our early access phase.
Is Braineek available for public use?
Braineek is currently in Early Access. We're onboarding users gradually as we continue improving the platform and expanding supported integrations.
How quickly can I expect a response?
We aim to respond to most inquiries within 1–2 business days. Response times may vary depending on inquiry volume during early access.
Where can I find product documentation?
Our documentation is currently being expanded. As new features become available, setup guides, platform documentation, and best practices will be published in our Documentation section.
Which social platforms does Braineek support?
Braineek is being built to support content creation and publishing across multiple platforms, including WordPress, Facebook, Instagram, LinkedIn, YouTube, X, Pinterest, TikTok, Blogger, Reddit, and more. Platform availability may vary based on official APIs and approval requirements.
Can I connect my social media accounts today?
Platform connections are being rolled out progressively during early access. Availability depends on each platform's integration status and approval process.
How does Braineek protect my data?
We follow industry-standard security practices and only request the permissions required for the features you choose to use. Your connected accounts remain under your control, and you can disconnect them at any time.
Does Braineek publish content automatically?
Braineek is designed with a human-in-the-loop workflow. You review and approve content before publishing unless you explicitly enable supported automation features where available.
Can I request a product demo?
Yes. If you'd like to learn more about Braineek or discuss your workflow, you can request a demo through our website. We'll contact you to arrange a suitable time.
How can I join the Early Access program?
Simply submit an Early Access request through our website. We'll review your request and notify you as new onboarding slots become available.
Where can I report a bug or suggest a feature?
We welcome feedback from our early users. You can submit bug reports, feature requests, or general feedback through our Contact page, and we'll use it to help improve Braineek.
Where can I learn about your privacy, security, and AI policies?
Our Trust and Legal pages provide detailed information about our Privacy Policy, Security practices, AI Transparency, AI Models & Data Usage, Cookie Policy, Data Deletion, and Terms of Service.
Next step
Need Personalized Help?
Share your workflow, team size, and platform needs so Braineek can route the right early access conversation.