Legal policy
AI Models & Data Usage
Learn how Braineek processes AI requests, uses workspace personalization, handles user feedback, and applies responsible data minimization practices.
Braineek uses artificial intelligence to assist users in creating, organizing, refining, and managing content through a secure, user-controlled workflow.
This section explains how AI requests are processed, how user information may be used to improve the platform, and the principles that guide our use of AI technologies.
AI Providers
Braineek may integrate with one or more trusted artificial intelligence providers to deliver AI-assisted features.
The specific AI models or providers used may change over time as we improve the quality, reliability, security, performance, and capabilities of our Services.
Where appropriate, we evaluate AI providers based on factors including:
- Performance
- Reliability
- Privacy practices
- Security
- Availability
- Feature capabilities
How AI Requests Are Processed
When you request AI-generated content, Braineek securely processes your request and sends only the information reasonably necessary to generate the requested response.
Depending on the feature being used, this may include:
- Your prompt or instruction
- Relevant conversation context
- Selected language
- Tone preferences
- Brand guidelines
- Workspace configuration
- Uploaded reference material when required
- Other information necessary to fulfill your request
Once the response is generated, it is returned to Braineek and presented to you for review.
Braineek is designed around a human-in-the-loop workflow. AI-generated responses are intended to assist users, and all publishing decisions remain under the user's control.
Data Minimization
Braineek follows the principle of data minimization.
Whenever reasonably possible, we aim to send only the information necessary to generate the requested AI response.
We do not intentionally transmit unrelated account information, payment information, passwords, authentication credentials, or other unnecessary data to AI providers.
User Feedback & Continuous Learning
Braineek may provide features that allow users to rate, regenerate, edit, or otherwise provide feedback on AI-generated responses.
We may use this feedback, together with anonymized or aggregated usage signals where appropriate, to:
- Improve prompt engineering
- Refine AI workflows
- Improve response quality
- Enhance user experience
- Evaluate new AI models
- Improve feature performance
- Reduce recurring quality issues
This process is intended to improve the Braineek platform and user experience.
Unless explicitly stated otherwise, this does not mean that customer content is used to train general-purpose foundation AI models.
Brand Learning & Workspace Personalization
One of Braineek's core capabilities is helping users generate content that becomes increasingly aligned with their brand over time.
Where enabled, Braineek may learn from information that users intentionally provide within their own workspace, such as:
- Brand voice
- Writing style
- Tone preferences
- Editorial guidelines
- Preferred terminology
- Content structure
- User-approved examples
- Workspace configuration
- Explicit user feedback
This information is used to personalize AI-assisted responses for that specific workspace or organization.
Unless otherwise stated, brand-specific learning is intended to benefit only the workspace that provided the information and is not used to personalize responses for other customers.
Human Oversight
Artificial intelligence assists users throughout the content creation process but does not replace human judgment.
Users remain responsible for:
- Reviewing AI-generated content
- Verifying factual accuracy
- Editing content where appropriate
- Confirming compliance with applicable laws
- Respecting intellectual property rights
- Deciding whether content should be published
Braineek does not independently publish content or make editorial decisions on behalf of users.
Accuracy & Limitations
Artificial intelligence may occasionally produce:
- Incorrect information
- Outdated information
- Incomplete responses
- Missing context
- Biased outputs
- Incorrect citations
Users should independently verify important information before relying on or publishing AI-generated content.
Sensitive Information
Users should avoid submitting highly sensitive personal information, confidential business information, regulated data, or information they are not authorized to disclose unless such information is reasonably necessary for the intended use of the Services.
AI Model Improvements
Braineek continuously evaluates improvements to its AI capabilities.
These improvements may include:
- Better prompt engineering
- Improved orchestration
- Enhanced retrieval methods
- Brand personalization
- Workflow improvements
- Quality evaluation systems
- Model selection strategies
As new technologies become available, we may update the AI models or providers used by the platform to improve quality, performance, reliability, or security.
Responsible AI Commitment
We believe AI should enhance human creativity, not replace it.
Our goal is to build AI-assisted tools that improve productivity while preserving user control, transparency, accountability, privacy, and responsible decision-making.
Every publishing decision remains under the user's control.
Questions about this page?
Contact support for privacy, security, app review, or connected-account questions.
