Privacy Policy

Your privacy is important to us.

At Braineek, we believe transparency builds trust. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal information when using our website, applications, and related services.

Whether you're creating AI-generated content, connecting your social media accounts, reviewing content, or managing your publishing workflow, Braineek is designed to assist you throughout the content creation process while keeping you in control of every publishing decision.

By accessing or using Braineek, you agree to the practices described in this Privacy Policy.

Introduction

This Privacy Policy applies to all products, websites, applications, APIs, and services operated by Braineek, collectively referred to as the Services.

Our platform helps individuals, creators, businesses, agencies, and marketing teams create, manage, optimize, and publish content using artificial intelligence and integrations with third-party platforms.

Because our platform connects with services such as Facebook, Instagram, LinkedIn, X formerly Twitter, Pinterest, YouTube, TikTok, WordPress, Blogger, and other supported providers, certain information is processed to provide these features securely.

We only collect information that is necessary to operate, improve, and secure our Services.

Braineek is designed around a human-in-the-loop workflow. AI-generated content is intended to assist users during the content creation process. Users are expected to review, edit, verify, and approve all content before choosing to publish it. Braineek does not autonomously publish AI-generated content on behalf of users.

Information We Collect

Depending on how you use Braineek, we may collect different categories of information.

Account Information

When you create a Braineek account, we may collect:

• Full name
• Email address
• Password stored securely using industry-standard hashing
• Profile picture if provided
• Company or organization name
• Country or region
• Time zone
• Language preferences

This information is used to create and manage your account.

Billing Information

If you subscribe to a paid plan, billing information is processed by our payment partners.

Depending on the payment provider, this may include:

• Billing name
• Billing address
• Tax information
• Subscription details
• Transaction history

Braineek does not store your complete credit or debit card details on our servers.

Connected Platform Information

When you connect third-party services using their official authorization process, such as OAuth, we may receive information permitted by that provider, including:

• Account ID
• Username
• Profile name
• Profile image
• Connected Pages
• Connected Business Accounts
• Channel identifiers
• Workspace identifiers
• Account permissions granted to Braineek

The exact information received depends on the permissions you authorize and the policies of each platform.

Content You Create

When using Braineek, you may create or upload:

• AI prompts
• Blog articles
• Social media posts
• Images
• Captions
• Marketing campaigns
• Content drafts
• Scheduled posts
• Uploaded media
• Custom templates
• Brand assets

This information is stored so that we can provide editing, collaboration, review, content organization, user-approved publishing workflows, and content history features.

AI Interaction Data

When you use AI-powered features, we may process:

• Prompts submitted to AI models
• Generated text
• Generated images
• Prompt history
• Model settings
• User feedback
• Regenerated responses

This information helps deliver AI-powered functionality and improve the quality of our Services. We do not use your private content to publicly identify you.

Usage Information

To understand how our platform is used and to improve reliability, we automatically collect information such as:

• Browser type
• Operating system
• Device type
• IP address
• Session duration
• Pages visited
• Features used
• Error logs
• Performance metrics
• Referral sources

This data helps us diagnose issues, improve usability, and maintain platform stability.

Support Communications

If you contact us through email, chat, support tickets, or feedback forms, we may retain:

• Your messages
• Attachments
• Account information
• Communication history

This allows us to provide customer support, resolve technical issues, and improve our services.

How We Use Your Information

We use the information we collect to operate and improve Braineek.

Specifically, we may use your information to:

• Create and manage your account.
• Authenticate your identity.
• Provide AI-powered content generation.
• Assist users in preparing content for publication.
• Support review and approval workflows before publishing.
• Retrieve and synchronize information from connected accounts necessary for user-approved publishing workflows.
• Process subscriptions and payments.
• Respond to customer support requests.
• Improve product performance and reliability.
• Detect spam, abuse, fraud, and unauthorized access.
• Protect the security of our Services.
• Comply with applicable laws and legal obligations.
• Communicate product updates, service notices, and security alerts.

We do not sell your personal information to advertisers or unrelated third parties.

Connected Social Media Accounts

One of Braineek's core features is the ability to securely connect supported social media platforms so users can prepare, review, and publish content through a guided, user-controlled workflow.

We use the official OAuth authorization mechanisms provided by each platform.

Importantly:

• Braineek never asks for your social media passwords.
• Your login credentials are entered directly on the provider's website.
• We only receive access tokens and permissions that you explicitly authorize.
• You may revoke access at any time from either your Braineek account or the connected platform's account settings.

The permissions requested depend on the features you choose to use and may vary between providers.

AI-Generated Content

Braineek uses artificial intelligence to assist users in creating, editing, optimizing, and publishing content across multiple platforms.

When you use AI-powered features, your prompts and related content may be securely processed by trusted AI service providers solely for the purpose of generating the requested output.

AI-generated content may include, but is not limited to:

• Articles
• Social media posts
• Marketing copy
• Product descriptions
• Email campaigns
• Headlines
• Captions
• Image prompts
• SEO recommendations
• Content summaries

Although our AI is designed to produce high-quality content, generated output may occasionally contain inaccuracies, outdated information, or content that is not suitable for your intended audience.

You are responsible for reviewing, editing, fact-checking, and approving any AI-generated content before publishing or distributing it.

Braineek does not guarantee the factual accuracy, legality, originality, or suitability of AI-generated content for any particular purpose.

Cookies & Analytics

Like most modern SaaS platforms, Braineek uses cookies and similar technologies to improve your experience, remember your preferences, and understand how our Services are used.

Cookies help us:

• Keep you signed in.
• Remember your preferences.
• Improve website performance.
• Analyze traffic and feature usage.
• Detect security threats.
• Prevent fraudulent activity.
• Measure product performance.

Cookies generally fall into the following categories:

Essential Cookies

These cookies are required for the platform to function properly.

Examples include:

• Authentication
• Session management
• Security verification
• Load balancing

Disabling these cookies may prevent certain parts of the Services from functioning correctly.

Functional Cookies

These cookies remember your preferences, including:

• Theme selection
• Language
• Time zone
• Dashboard preferences

These cookies improve your user experience but are not strictly required for core functionality.

Analytics Cookies

We may use analytics tools to understand:

• Visitor activity
• Feature adoption
• Performance metrics
• Error reporting
• User journeys

Analytics data is generally aggregated and is not intended to identify individual users.

Managing Cookies

Most web browsers allow you to control or disable cookies through browser settings.

Please note that disabling certain cookies may affect the availability or functionality of parts of the Services. For more information, please refer to our Cookie Policy.

How We Share Information

We do not sell your personal information.

However, we may share information with trusted third parties when necessary to operate our Services.

These categories include:

Service Providers

We work with carefully selected providers that help us deliver our Services, including:

• Cloud infrastructure providers
• Content delivery networks
• Payment processors
• Email delivery providers
• Customer support platforms
• Analytics providers
• AI service providers
• Security monitoring providers

These providers may process personal information only to perform services on our behalf and under appropriate contractual and security obligations.

Connected Platforms

When you choose to publish content through Braineek, the information necessary to complete that action is transmitted to the connected platform.

Examples include:

• Facebook
• Instagram
• LinkedIn
• X formerly Twitter
• Pinterest
• YouTube
• TikTok
• WordPress
• Blogger

Your interactions with those services are also governed by their respective privacy policies and terms.

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws.
• Respond to lawful requests from public authorities.
• Enforce our Terms of Service.
• Protect the safety of users.
• Investigate fraud or security incidents.
• Defend legal claims.

Business Transfers

If Braineek is involved in a merger, acquisition, investment, restructuring, or sale of assets, user information may be transferred as part of that transaction.

Should this occur, users will be notified where required by applicable law.

Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services.
• Maintain your account.
• Deliver customer support.
• Meet legal obligations.
• Resolve disputes.
• Enforce our agreements.
• Improve platform reliability.

When information is no longer required, it is securely deleted, anonymized, or archived in accordance with applicable legal requirements.

Some information may remain in backups for a limited period before permanent deletion.

If you delete your account, certain information may be retained where required for legal, accounting, fraud prevention, or security purposes.

Security

Protecting user information is one of our highest priorities.

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

These measures may include:

• HTTPS encryption
• Encryption during data transmission
• Secure authentication
• Access controls
• Role-based permissions
• Infrastructure monitoring
• Regular software updates
• Vulnerability management
• Logging and auditing
• Firewall protection
• Backup and disaster recovery procedures

For connected third-party platforms, Braineek uses industry-standard OAuth authorization flows wherever available instead of collecting your platform passwords.

While we continuously improve our security practices, no method of electronic transmission or storage can be guaranteed to be completely secure. For more information, please visit our Security page.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These may include the right to:

• Access your personal information.
• Update or correct inaccurate information.
• Request deletion of your information.
• Export your account data where available.
• Withdraw consent where processing relies on consent.
• Object to certain types of processing.
• Restrict processing under applicable laws.
• Close your account at any time.

You may exercise these rights by contacting us using the information provided at the end of this policy. Additional information about deleting your account and associated information can be found in our Data Deletion Policy.

Children's Privacy

Braineek is intended for individuals who are legally permitted to use our Services. Our Services are not directed toward children under the age required by applicable law.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information through our Services, please contact us so that appropriate action can be taken.

International Data Transfers

Braineek may operate using infrastructure, service providers, and partners located in different countries. As a result, your information may be processed or stored outside your country of residence.

Whenever personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place consistent with applicable data protection laws.

By using our Services, you acknowledge that your information may be transferred to jurisdictions that may have different privacy laws than those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our Services
• Applicable laws
• Security practices
• Platform integrations
• Business operations

When significant changes are made, we will update the Last Updated date at the top of this page and, where appropriate, provide additional notice through our website or application.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way Braineek handles your information, please contact us.

Braineek
Website: https://braineek.com
Email: [email protected]

For privacy-related requests, including access, correction, or deletion of personal information, please include sufficient information to help us verify your identity and process your request securely.